Shipping & Returns

We do not add any handling charges, and the rates are based directly on UPS or best freight charges


  • All Salsbury Industries Products Shipped via UPS
  • Shipping of Salsbury Industries Products to Hawaii, Alaska, Puerto Rico, or Canada is available….Please Contact Us directly for more information.
  • UPS Ground charges for Salsbury products up to 150 lbs
  • Best Freight (Yellow, etc.) available for fragile items or orders over 150 lbs.
  • Salsbury orders over $3500 are shipped free
  • Mailboss products are shipped free via Federal Express Ground to the lower 48 states only. We generally do not ship to Hawaii, Alaska, Puerto Rico, or Canada. However, we can accommodate orders to Hawaii, Alaska, Puerto Rico or Canada at an additional shipping cost.
  • Add an Additional $60.00 for Mailboss Shipping to Canada, Puerto Rico, Hawaii or Alaska….Please Contact Us directly for more information.
  • International shipments must clear customs in the destination country. Duty and tax may be charged by the destination country.  Customer is responsible for any customs clearance and duties incurred.

Return Policy

  • You are the boss, and must be satisfied with your purchase
  • You may return it for any reason within the first 30 days for purchases up to $500
  • Purchases over $500 must be discussed by phone first, but we’ll still refund you.
  • We will refund 100% of the purchase price for up to 30 days after delivery.
  • You are responsible for the return shipping charge, unless there was a mistake or defective product.
  • Aftter 30 days, exchanges are handled direct through manufacturer warranty
  • Please phone us for return authorization numbers and faster processing.