Due to the fast arrival and shipping times, we get very few calls about orders, but if you do have a question, please be sure to have your order number and date available.

There's a form at the bottom of this page if you'd like to email us, but here are a few FAQ's first...

• What is the Return Policy?  - We guarantee your satisfaction, including 100% money back options, including any freight charges!
• What are the shipping rates? We've tried to offer free shipping in the widest variety of circumstances, but please read the specifics here.
• Do you ship to Canada? No, the customs regulations have made it completely impractical, entirely inefficient, and virtually impossible.
• How private is your information? Well how much privacy do you need for a mailbox purchase?!? Seriously, we promise to never share your information or email address with anyone, and the full privacy policy is here.
• Why Can't We Ship Mailboxes to Canada? As of July 2010, we are working on it again, but don't hold your breath. Canadian and US customs. Want to arrange a pickup? send UPS yourself? You bet, call us and we'll accommodate you.